[ CASE FILES ]
Projects
Shipped systems with measured outcomes, from AI triage to published game research. Full catalog below.
[ SaaS · Support tooling ]
Triage SaaS (in development)
A product extension of the multi-domain triage agent for small support teams — one queue, automatic classification, and email-backed customer updates without a heavy helpdesk.Result
Extending the Orchestrate triage pipeline into a product — centralized queue with AI-assisted routing, operator replies, and customer status tracking for small-team pilot usage (not live production yet).
Next.jsReactFastAPIGemini API+4
[ 2D environmental survival · Research ]
Revita Rogue: A 2D Environmental Survival Game
Capstone survival game with DAG-driven quest architecture eliminating invalid state transitions across 6 interconnected subsystems — 41% frame drop reduction, 60% retention lift. Published at ICDTA 2025.Result
41% frame drop reduction and 60% player retention increase — validated via Unity Profiler and published at ICDTA 2025.
C#.NETIL2CPPUnity+4
[ SaaS · Support Automation ]
Multi-Domain Support Triage Agent
Owned end-to-end delivery of an AI ticket triage system with domain-scoped RAG and deterministic confidence gating — 96.6% citation grounding on a 29-ticket HackerRank Orchestrate eval.Result
96.6% citation grounding across 29 consecutive Orchestrate eval tickets — zero hallucinations, with deterministic confidence gating that blocks low-evidence AI responses before they reach customers.
PythonGoogle ADKGeminiChromaDB+6